Privacy policy

Privacy Policy

This Privacy Policy explains how we at Green Memento (referred to as "the Site" or "we") collect, use, and share your personal information when you visit or make a purchase on our website.

Collecting Personal Information

When you visit our Site, we gather specific details about your device, how you interact with the Site, and information needed to complete your purchases. If you contact us for customer support, we may collect additional details. Any information that can identify you personally is considered “Personal Information.” Below are the types of data we collect and why.

Device Information

Examples of data collected: browser version, IP address, time zone, cookie data, products you view, search terms, and your interactions with the Site.

  • Purpose: To ensure the Site functions properly for you and to analyze usage patterns to improve the Site.

  • Collection Source: Automatically collected via cookies, log files, and other tracking technologies when you access the Site.

  • Business Disclosure: Shared with Shopify, our payment processor.

Order Information

Examples of data collected: full name, billing/shipping address, payment information (credit card details), email, and phone number.

  • Purpose: To complete your order, process payments, handle shipping, send invoices, confirm orders, and communicate with you.

  • Collection Source: Directly provided by you.

  • Business Disclosure: Shared with Shopify.

Customer Support Information

  • Purpose: To provide assistance with your queries.

  • Collection Source: Collected from you when you contact us.

Minors

Our Site is not intended for individuals under 12 years of age. We do not intentionally collect personal data from children. If you're a parent or guardian and believe your child has shared personal information with us, please contact us, and we will delete that data.

Sharing Personal Information

We may share your Personal Information with trusted service providers who help us provide our services and fulfill our obligations to you, such as:

  • Shopify: We use Shopify to manage our online store. You can review Shopify’s privacy policy here.

  • Legal Compliance: We may share your information to comply with applicable laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide relevant advertisements or marketing content. For instance, we may use analytics tools to understand your browsing habits on the Site.

We may also share data about your interactions with our Site and ads with advertising partners. We may use cookies or similar technologies to share this data, depending on your consent and location.

You can opt out of personalized advertising through the following methods:

Using Personal Information

We use your Personal Information to offer our services, including selling products, processing payments, shipping orders, and keeping you updated on new products and special offers.

Lawful Basis for Processing (GDPR)

If you're in the European Economic Area (EEA), we process your data under the following legal grounds:

  • Your consent

  • Performance of a contract

  • Legal obligations

  • Protection of vital interests

  • Public interest tasks

  • Legitimate interests, which do not override your rights

Retention of Personal Information

We keep your Personal Information for as long as necessary to fulfill the purposes mentioned above. If you'd like to request the deletion of your data, please contact us, and we'll proceed accordingly.

Automated Decision-Making

We do not engage in fully automated decision-making that affects you significantly. However, our processor Shopify may use automated systems for fraud detection, but this does not have a major effect on you.

Your Rights (GDPR)

If you're a resident of the EEA, you have the right to:

  • Access the Personal Information we hold about you

  • Request corrections, updates, or deletions

  • Request data portability

To exercise these rights, please contact us using the details below. We may transfer your data outside of Europe for storage and processing. For more information on how data transfers comply with the GDPR, please refer to Shopify’s GDPR Whitepaper: Shopify GDPR Whitepaper.

Cookies

Cookies are small text files stored on your device when you visit our Site. We use cookies to enhance your browsing experience and track usage patterns. Cookies help remember your preferences, so you don’t have to re-enter them each time you visit. We use several types of cookies, including:

  • Necessary Cookies: For functions like managing your shopping cart and checkout process.

  • Analytics Cookies: To monitor performance and user behavior on our Site.

  • Advertising Cookies: To personalize advertising content.

You can manage or block cookies through your browser settings. Please note that blocking cookies may affect your user experience.

Do Not Track

Currently, there is no industry standard for responding to "Do Not Track" signals. As a result, we do not alter our data collection practices based on such signals.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with new legal or regulatory requirements. We encourage you to review this policy regularly.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@greenmemento.com